Player Services Representative
For over 100 years, we have been the engine that drives the Ontario horse racing industry. From King’s and Queen’s trips to Canada, to first dates, anniversaries and unforgettable horse races, we create winning experiences for all our guests.
Join a certified Great Place to Work team and be part of the future of horse racing and entertainment. Access exciting programs that can help unlock your potential while developing challenging and rewarding career goals. As we grow, we need dedicated people to join our cause. Be part of Woodbine Entertainment and get inspired to make work awesome!
Woodbine Entertainment is growing, and we are currently looking for Player Services Representatives who are fun, customer-focused people that are committed to providing our guests with winning experiences!
This position is extremely important to Woodbine’s success. By working together with your team members, you will exceed our guests’ expectations each and every time and most importantly, have fun while doing so.
The purpose of this position is to create a fun and exciting experience for potential and existing customers in a friendly, enthusiastic and engaging manner by proactively sourcing and assisting new and existing wagering Customers to enhance the wagering experience.
Our ideal candidate is going to have a strong passion to wow our guests, great communication skills, a friendly and outgoing attitude, be able to work in a fast-paced environment and be willing to maximize their potential. At Woodbine, the opportunities are endless, so come join a company that makes work awesome!
What are we looking for:
- High school diploma.
- 2 - 3 years previous experience in a similar wagering and customer focus environment.
- Certified in Smart Serve an asset however training will be provided
- Interpersonal skills.
- Oral communication skills.
- Problem solving abilities.
- Ability to work well in a team and independently
- High enthusiasm levels.
- Ability to multi-task in a fast paced and changing environment