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People Experience Coordinator

Etobicoke, Ontario   |   Full time
People Experience Coordinator
Etobicoke, Ontario
Full time

A NEW BREED OF ENTERTAINMENT

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

This HR entry level position will provide support to various HR programs and administrative tasks.  The successful candidate will demonstrate a curious and critical thinking mind set to optimize internal workflow and decrease administrative efforts.  Including, strong attention to detail and communication skills, technologically savvy and can build credibility in a short period of time. 

Key Responsibilities

  • Performs as a key contributor to the People & Culture Team, by delivering services on an on time and quality basis

  • Serve as a point of contact for HR inquiries from the business regarding processes, policies and systems and escalate as appropriate to HR Business Partners

  • Researches and resolves technical and functional issues and ensures timely responses on issues

  • Administer key processes such as:

    • Assist with the documentation of internal processes and controls as needed

    • Answer all incoming calls and emails that are submitted to HR’s centralized repository

    • Maintain employee’s files with all required information and in an orderly fashion

    • Prepare employment verification letters

    • Follows up on employee life cycle change requests

    • Add in new employees in relevant systems and ensure all benefits eligible and other programs are properly inputted

    • Responsible for the maintenance of updated organizational charts

    • Ordering office supplies

  • Conduct onboarding sessions and supports the overall onboarding process

  • Ensures continuous process improvement for all processes

  • Partner with HRIS team members to reconcile and audit HR data as needed

  • Managing the internal intranet with updated information

  • Assist with special HR projects – which can include plan, design, communication, and training and/or implementation logistics

Qualifications
 

Education and Experience

  • 1-2 years’ experience in a human resources capacity within a unionized environment

  • University or college degree/diploma in a field related to Human Resources Management and/or Industrial Relations or the equivalent in education and experience

  • Member in good standing with the Human Resources Professionals Association (HRPA) and/or working towards a Certified Human Resources Professional (CHRP) designation would be considered an asset

  • Excellent verbal and written communication skills with an ability to work discretely on a wide range of sensitive and confidential issues

  • Attention to detail with a passion for excellent customer service

  • Proficient with Microsoft Office

  • Working toward Certified Human Resources Professional (CHRP) is a plus

  • Work with a sense of urgency without sacrificing quality or accuracy

  • Basic knowledge of labour & employee relations, recruitment practices, training and development and total rewards

  • Familiarity with HRIS, PeopleSoft experience is considered an asset

Reason for vacancy: Replacement

Salary range: $55,000 to $60,000

Diversity, Equity, Inclusion and Belonging

 

Be Yourself.

 

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.