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Cashier/Player Services Representative


Toronto  |  Part-time (Non-union)  |  Wagering
Cashier/Player Services Representative
Part-time (Non-union)
Off track
Toronto
Our rich history is a big part of who we are.  With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry. From King’s and Queen’s trips to Canada, anniversaries and unforgettable horse races, we have been creating winning experiences for all our guests.

We are currently on an amazing 20-year journey to ‘build a city within a city’ and transform the largest privately held land in Toronto into one of Canada’s premiere entertainment destinations.  This journey will unlock the value of approximately 700 acres of land, leading to job creation and the revitalization of our communities, while enhancing our ability to share the thrill of horse-racing and cementing our place as an entertainment powerhouse. 
  
We need dedicated people to join our cause. Be part of Woodbine Entertainment and get inspired to make work awesome!

Our Values & Beliefs
 
| WOW EVERY GUEST | OWN IT! | LISTEN & CONNECT – PEOPLE MATTER | FUEL THE FUN & PASS IT ON | TRUST IN OUR TEAM | #WE CARE | PURSUE YOUR POTENTIAL |BE BOLD| BE ALL IN | 

Woodbine Entertainment is growing, and we are currently looking for Player Services Representatives who are fun, customer-focused people that are committed to providing our guests with winning experiences!
 
This position is extremely important to Woodbine’s success. By working together with your team members, you will exceed our guests’ expectations each and every time and most importantly, have fun while doing so.
 
The purpose of this position is to create a fun and exciting experience for potential and existing customers in a friendly, enthusiastic and engaging manner by proactively sourcing and assisting new and existing wagering customers to enhance the wagering experience.
 
Our ideal candidate is going to have a strong passion to wow our guests, great communication skills, a friendly and outgoing attitude, be able to work in a fast-paced environment and be willing to maximize their potential. At Woodbine, the opportunities are endless, so come join a company that makes work awesome!
 


What are we looking for:

  • High school diploma. 
  • 2 - 3 years previous experience in a similar wagering and customer focus environment. 
  • Certified in Smart Serve an asset
  • Interpersonal skills
  • Oral communication skills 
  • Problem solving abilities
  • Ability to work well in a team and independently 
  • High enthusiasm levels
  • Ability to multi-task in a fast paced and changing environment