People Experience Coordinator
A NEW BREED OF ENTERTAINMENT
With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.
Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.
This HR entry level position will provide support to various HR programs and administrative tasks. The successful candidate will demonstrate a curious and critical thinking mind set to optimize internal workflow and decrease administrative efforts. Including, strong attention to detail and communication skills, technologically savvy and can build credibility in a short period of time.
Key Responsibilities
Performs as a key contributor to the People & Culture Team, by delivering services on an on time and quality basis
Serve as a point of contact for HR inquiries from the business regarding processes, policies and systems and escalate as appropriate to HR Business Partners
Researches and resolves technical and functional issues and ensures timely responses on issues
Administer key processes such as:
Assist with the documentation of internal processes and controls as needed
Answer all incoming calls and emails that are submitted to HR’s centralized repository
Maintain employee’s files with all required information and in an orderly fashion
Prepare employment verification letters
Follows up on employee life cycle change requests
Add in new employees in relevant systems and ensure all benefits eligible and other programs are properly inputted
Responsible for the maintenance of updated organizational charts
Ordering office supplies
Conduct onboarding sessions and supports the overall onboarding process
Ensures continuous process improvement for all processes
Partner with HRIS team members to reconcile and audit HR data as needed
Managing the internal intranet with updated information
Assist with special HR projects – which can include plan, design, communication, and training and/or implementation logistics
Qualifications
Education and Experience
1-2 years’ experience in a human resources capacity within a unionized environment
University or college degree/diploma in a field related to Human Resources Management and/or Industrial Relations or the equivalent in education and experience
Member in good standing with the Human Resources Professionals Association (HRPA) and/or working towards a Certified Human Resources Professional (CHRP) designation would be considered an asset
Excellent verbal and written communication skills with an ability to work discretely on a wide range of sensitive and confidential issues
Attention to detail with a passion for excellent customer service
Proficient with Microsoft Office
Working toward Certified Human Resources Professional (CHRP) is a plus
Work with a sense of urgency without sacrificing quality or accuracy
Basic knowledge of labour & employee relations, recruitment practices, training and development and total rewards
Familiarity with HRIS, PeopleSoft experience is considered an asset
Reason for vacancy: Replacement
Salary range: $55,000 to $60,000
Diversity, Equity, Inclusion and Belonging
Be Yourself.
We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.
