A NEW BREED OF ENTERTAINMENT

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

JOB SUMMARY

The Broadcast Technician is responsible for ensuring the continuity of broadcast and audio-visual operations at Woodbine Racetrack and Mohawk Park Racetrack. This role involves troubleshooting, repair, installation, maintenance, and configuration of all broadcast equipment and systems, including cameras, audio, intercom, transmission, audio-visual, control room and master control systems, wiring, connectivity, digital signage, display, PA systems, streaming, and related technologies.

The Broadcast Technician will ensure high-quality audio and video signals during live and recorded productions by monitoring and adjusting equipment in real time, performing preventive maintenance, and resolving technical issues quickly to minimize downtime. This role works closely with producers, engineers, and on-air talent to deliver seamless broadcasts while adhering to industry standards and regulatory requirements.

Strong technical knowledge of analog and digital systems, IP-based broadcasting, and streaming platforms is essential, along with the ability to work under pressure, solve problems efficiently, and maintain accurate documentation. This position often requires working in studios, control rooms, and on-site at live events, with schedules that may include nights, weekends, and holidays.

KEY ACCOUNTABILITES

• Maintain performance and full-service functionality of Woodbine’s Broadcast Facilities

• Attend and address facilities corrective service actions and equipment-specific configuration administration that ensure best performance for delivery of services

• Complete performance monitoring and review of system performance and communicate status updates to Manager

• Liaise with manufacturer support, operators, and suppliers to resolve identified issues that are impacting operational status in a timely fashion

• Recommendations for small to medium-sized purchases to improve productivity

• Recommendations for maintenance spending and lifecycle replacements

• Training and mentorship of operational crew

• Seen as an escalation point to the Broadcast department operations team

• Control over quality of customer-facing activations including TVs, LED screen, digital signage, simulcast racing distribution, PA audio across our buildings

• Some interaction with support vendors as needed for support

• Provide quick response as technical support for video/audio equipment across the organization

• Provide support for equipment used to provision web streaming

• Assist operators with efficient and effective equipment operations as required

• Develop strong rapport and two-way communication skills with operators to ensure effective problem solving, and insights into equipment issues during live productions

• Provide feedback to internal teams in determining the appropriate technological production solutions to fit their needs

• Maintain and repair all technical equipment in the Broadcast department

• Maintain current knowledge of inner workings of equipment/systems, the connection points and interdependencies of operations positions

• Recommends solutions based on the balance between operational efficiency and equipment malfunctions

• Quick implementation of manual workarounds when automation fails

• Quick instructional training of operations crew – sometimes while remote, on the phone – to resolve a technical or functional issue

• Propose creative new solutions for business challenges or new revenue opportunities

QUALIFICATIONS

• Recognized post-secondary degree/diploma in Broadcast or Electronics Technology

• Minimum 2-3 years’ experience in the Broadcast industry

• Working knowledge of current broadcast technical standards

• Understanding of sports and entertainment productions, Control Room & Master Control facilities

• Understanding of wiring for video, audio, intercom, networking, fiber, RF

• Excellent problem solving and troubleshooting skills

• Ability to work both independently and part of a team

• Knowledge of computer systems, networking and network security an asset

• Proficient with consumer and/or professional AV equipment

• Volunteer hours at a cable station or similar

PHYSICAL EFFORT

• Moderate lifting ~50 lbs

• Walking and standing for long periods

• Visual acuity required to determine signal quality

WORKING CONDITIONS

• Working between Woodbine, Mohawk and other company properties as required

• Standing and walking required for approximately 50% of the work time

• Some heavy lifting, work at heights, work in tight spaces, work indoor and outdoor required in all weather conditions

• Regular interruptions and managing multiple demands

• Schedule will involve day and afternoon shifts, holiday work, weekend work

• Requirements to travel on demand, on occasion, sometimes with short notice

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.